Agreement and eligibility
These Terms form an agreement between you and WABak. You must have the legal capacity required in your location to enter this agreement. If you use WABak for an organization, you confirm that you are authorized to bind that organization.
Additional notices shown in the client, pricing page or checkout may apply to a particular plan or transaction. If a mandatory law gives you rights that cannot be waived, those rights continue to apply.
What WABak provides
WABak is desktop software for backing up accessible WhatsApp chat messages, supported media, saved and unsaved contacts, group members and related records. Depending on your plan, completed records may be viewed, searched, filtered and exported in supported formats.
WABak is an archive and export tool, not an official WhatsApp restore system. Features, supported fields, operating systems and plan limits may change as WhatsApp and the product evolve.
Accounts and security
You are responsible for activity under your account and for maintaining the security of your computer, login methods and exported files.
- Provide accurate account and billing information and keep it current.
- Do not share access credentials or permit unauthorized use of your account or connected WhatsApp sessions.
- Notify WABak promptly if you suspect unauthorized account access or an incorrect charge.
Backup responsibilities and product limits
You must verify that important records were successfully backed up and maintain other appropriate backups. WABak does not promise uninterrupted access to WhatsApp or preservation of data that was never captured.
- WABak cannot retrieve messages, contacts, group records or media that were never successfully backed up.
- WABak does not read, repair or restore encrypted WhatsApp backups in Google Drive or iCloud.
- HTML, Excel and media exports are external records and cannot be restored into WhatsApp by WABak.
- WABak does not guarantee that a WhatsApp account will remain logged in, unrestricted or unbanned.
Plans, billing and cancellation
Plans and prices
Free and paid capabilities, account ports, current prices and introductory offers are described in the client and on the WABak Pricing page. Taxes, currency conversion and payment-provider charges may apply. Current checkout information controls the amount charged for a transaction.
Automatic renewal
Paid subscriptions renew monthly at the displayed renewal price until cancelled. By subscribing, you authorize Stripe and WABak to process recurring charges using your selected payment method.
Cancellation
You may manage or cancel a subscription through the Stripe Customer Portal available from the client. Cancellation stops future renewal; paid access generally remains available until the end of the current billing period.
Refund policy
Because WABak provides digital services that are made available after purchase, completed payments are generally non-refundable except where required by law or stated below.
For a first payment, you may request a full refund within 24 hours only when a system error attributable to WABak prevents the purchased service from being provided. Contact us with the account, order and error details needed to verify the request.
Duplicate charges, billing errors and non-waivable consumer rights will be handled as required by applicable law. Cancellation alone does not create a refund or prorated credit for the current period.
License and intellectual property
Subject to these Terms, WABak grants you a limited, non-exclusive, non-transferable and revocable license to install and use the client for its intended purpose. This license does not transfer ownership of the software.
WABak software, design, documentation and branding are protected by applicable intellectual-property laws. You retain responsibility for and any rights you hold in records you lawfully back up or export.
Third-party services and WhatsApp
WABak may rely on third-party services for authentication, payments, analytics, infrastructure and support links. Your use of those services is also governed by their terms and availability.
WABak is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms, Inc. WhatsApp may change its interface, access rules or services, which can affect WABak functionality.
Updates, availability and termination
We may update, add, limit or discontinue features to maintain security, compatibility, legal compliance or product quality. We do not guarantee that every feature will remain available on every operating system or WhatsApp version.
We may restrict or terminate access when reasonably necessary for security, non-payment, legal requirements, material breach or harmful use. You may stop using WABak at any time, but should export or retain any local records you need before removing access or data.
Disclaimers and limitation of liability
To the extent permitted by law, WABak is provided “as is” and “as available,” without implied warranties of uninterrupted operation, fitness for a particular purpose, compatibility, or data preservation. No system can guarantee that data will never be lost or accessed without authorization.
To the extent permitted by law, WABak is not liable for indirect, incidental, special or consequential loss, lost profits, loss of access, or loss caused by WhatsApp changes, third-party services, user devices, unauthorized use or failure to maintain appropriate backups. Liability that cannot legally be excluded remains unaffected.
General terms and contact
Governing law and disputes
These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules. Disputes that cannot be resolved informally will be submitted to a court with competent jurisdiction, subject to mandatory consumer rights.
Severability and entire agreement
If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will continue. These Terms, the Privacy Policy and applicable checkout notices form the agreement concerning WABak services.
Changes to these Terms
We may revise these Terms when services, pricing practices or legal requirements change. Updated Terms will be posted here with a revised date. Continuing to use WABak after revised Terms take effect means you accept them where permitted by law.
Contact
Use the WABak Contact Us page for questions about these Terms, billing or an eligible refund request. Include only the account and transaction details needed to investigate the issue.